Pflegestützpunkte Berlin:
Competent on-site consulting, individual and free of charge

Information, consulting and support on the topics of care and old age – individual, neutral and free.

Service hotline

0800 59 500 59

free of charge

Monday - Friday
09:00 am - 06:00 pm
Eine Mutter mit Kind wird von einer Mitarbeiterin beraten
Eine Frau steht in einer geöffneten Tür und lächelt.

We are here for you!
Advice about care and age

We will assist you with information, advice and support on all matters relating to care and old age. Let us arrange and coordinate the assistance you need.

We are happy to help you by phone or in person.

Find your Pflegestützpunkt

You can find an overview here as a PDF download

and click on one of the locations in the map.
Or search for a nearby facility by postal code.

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We will advise you personally

via service hotline

0800 59 500 59

free of charge

Monday - Friday
09:00 am - 06:00 pm
or local services in the Pflegestützpunkten
09:00 am - 03:00 pm
12:00 pm - 06:00 pm

Topics involving care

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News from the Pflegestützpunkten

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Your satisfaction is important to us!

Based on a study commissioned by the district office, the life satisfaction of older people in Berlin has risen slightly in recent years.

How do they feel about the health care, living environment, leisure facilities and public transport available to them? Around 1,700 people aged 55 and above have answered more than 50 questions about their living conditions.

We update our satisfaction survey every two years. It provides additional information about the opinions on our Pflegestützpunkt locations.

Satisfaction survey 2019 (250 KB)
Customer satisfaction