Information for English speakers
The staff of the Berliner Pflegestützpunkte are here to help you with any questions you may have concerning the care and support of those in need and to provide you with information and support on any topic relating to care.
We would like to make the services of the nursing homes in Berlin available to everyone in need of care and their relatives. This means offering our services in as many languages as possible.
You can arrange an appointment to visit us and meet with an English speaking employee, as well as download our English fact sheets (below).
You can contact us by phone or visit us for a consultation in English on Tuesdays from 09:00 to 15:00 and Thursdays from 12:00 to 18:00 at the following locations:
Location Bundesallee
Bundesallee 50,
10715 Berlin,
Deutschland
- Tel:
- 030 - 893 12 31
- Fax:
- 030 - 85 72 83 37
- Email:
- wilmersdorf@pspberlin.de
- tuesday
- 9 am till 3 pm
- thursday
- 12 am till 6 pm
Location Spreestraße
Spreestraße 6,
12439 Berlin,
Deutschland
- Tel:
- 030 47 47 47 02
- Fax:
- 030 47 47 47 03
- Email:
- treptow@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Wilhelmstraße
Wilhelmstraße 138-139,
10963 Berlin,
Deutschland
- Tel:
- 030 613 760 761
- Fax:
- 030 613 760 769
- Email:
- kreuzbergwest@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Einbecker Straße
Einbecker Straße 85,
10315 Berlin,
Deutschland
- Tel:
- 030 40366-1160
- Fax:
- 030 40366-1166
- Email:
- friedrichsfeldenord@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Marzahner Promenade
Marzahner Promenade 49,
12679 Berlin,
Deutschland
- Tel:
- 030 5143093
- Fax:
- 030 5143061
- Email:
- marzahn@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Kirchstraße
Kirchstraße 8A,
10557 Berlin,
Deutschland
- Tel:
- 030 3385364-0
- Fax:
- 030 3385364-19
- Email:
- moabit@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Rollbergstraße
Werbellinstraße 42,
12053 Berlin,
Deutschland
- Tel:
- 030 689 770-0
- Fax:
- 030 689 770-20
- Email:
- neukoellnnord@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Mühlenstraße
Mühlenstraße 48,
13187 Berlin,
Deutschland
- Tel:
- 030 47 53 17 19
- Fax:
- 030 47 53 18 92
- Email:
- pankow@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Location Wilhelmsruher Damm
Wilhelmsruher Damm 116,
13439 Berlin,
Deutschland
- Tel:
- 030 498 72 404
- Fax:
- 030 498 72 394
- Email:
- maerkischesviertel@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12n am till 6 pm
Location Pallasstraße
Pallasstraße 25,
10781 Berlin,
Deutschland
- Tel:
- 0800 265080 26 210
- Fax:
- 0800 265080 26 205
- Email:
- schoeneberg@pspberlin.de
- Tuesday
- 9 am till 3 pm
- Thursday
- 12 am till 6 pm
Documents for download
- Information, advice and support regarding care (1,003 KB)
- Information sheet No . 1 - Home Care (132 KB)
- Information sheet No. 2 - Criteria for need for care (130 KB)
- Information sheet No. 4 - Offers for support in everyday life (85 KB)
- Information sheet No. 5 - Choosing a Nursing Care Service (121 KB)
- Information sheet No. 6 - Household help (37 KB)
- Information sheet No. 7 - Co-payments for health insurance services (139 KB)
- Information sheet No. 8 - Respite Care –“ Short-term Care (214 KB)
- Information sheet No. 9 - Outpatient care (175 KB)
- Information sheet No. 10 - Geriatric Day Clinic (76 KB)
- Information sheet No . 11 - Full - time nursing care (41 KB)
- Information sheet No. 12 - Checklist Nursing Home (106 KB)
- Information sheet No. 13 - Accommodation for the Elderly (118 KB)
- Information sheet No. 14 - Assisted Living for the Elderly | Service –“ Living (203 KB)
- Information sheet No. 15 - Check list Assisted Living for the elderly | Service Living (123 KB)
- Information sheet No. - 16 Home Environment Adaptation (137 KB)
- Information sheet No. 17 - For the use of certain care aids (221 KB)
- Information sheet No. 18 - Aids and Nursing Care Products (137 KB)
- Information sheet No. 19 - Emergency Call System (213 KB)
- Information sheet No. 20 - Mobility Assistance (313 KB)
- Information sheet No. 21 - Special Transport Service Berlin (509 KB)
- Information sheet No. 22 - Identification for the Severely Handicapped
- Information sheet No. 23 - Rehabilitation (307 KB)
- Information sheet No. 24 - Health Care Proxy - Power of Attorney for Care - Patient Decree (72 KB)
- Information sheet No. 25 - Legal Guardianship (173 KB)
- Information sheet No. 26 - Basic subsistence income for the elderly and for persons with reduced earning capacity (191 KB)
- Information sheet No. 27 - Consultation and aid in case of impaired memory in old age (144 KB)
- Information sheet No. 28 - State Care Benefits Act
- Residential communities for people with (and without) dementia (533 KB)
- Information sheet No. 29a - Check list living environment for individuals with dementia (26 KB)
- Information sheet No. 30 - Check listflat sharing communities for individuals with dementia (212 KB)
- Information sheet No. 31 - Assessment guidelines (332 KB)
- Information sheet No. 32 - Social Security for Caregivers (144 KB)
- Information sheet No. 33 - Laws regarding reconciliation of nursing care and working life (28 KB)
- Information sheet No. 34 - Maintenance obligation of children towards parents in need of care (help with care) (268 KB)
- Information sheet No. 35 - Care of severely ill and dying individuals (180 KB)
- Information sheet No. 36 - Payments for outpatient care 2019 (Berlin service groups for care –“ Maximum values) (166 KB)
- Information sheet No. 37 - Assistance for nursing care from the district authorities (397 KB)
- Information sheet No. 38 - The scope of application of WBVG (26 KB)
- Information sheet No. 39 - Children and adolescents in need of care (96 KB)
- Information sheet No. 40 - Travel - respite and recovery for persons in need of help and care and their relatives (264 KB)
- Information sheet No. 41 - 24-hour nursing care and supervision at home (142 KB)
- Information sheet No. 42 - Care provision for people with mental disorders (123 KB)